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Industry Expertise
Signature Staff appreciates that every industry has its own nuances in terms of
management style, skill sets, hiring practices and compensation norms.
Our people are supported by their invaluable industry knowledge and
contacts, an awareness of trends and sensitivity to current marketplace
issues.
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| BPO & KPO |
The evolution of the ITES industry in India presents a significant
change in the nature of opportunities and challenges. The industry is expected
to be about US$ 20 billion by 2008. More than 50 per cent of the sector
is projected to be knowledge-based and is expected to become a US$ 17
billion industry by 2010.While BPO is all about size, volume and
efficiency, KPO, in contrast, is driven by a depth of knowledge,
experience and judgment. In this rapidly changing scenario, the need
for professionals who can operate in a global workplace situation is
high. A recent study highlights that the key to hiring top performers
and retaining them is to comprehend what they best want from their work
and tailor the company’s value propositions accordingly.
Signature Staff’s clients include some of the best organisations in outsourcing and offshoring, be it captives or third party vendors; voice or non-voice; general or niche players. The team at Signature Staff acts as a partner to the client in not only recruiting for their critical leadership positions in the BPO industry, but also in understanding the talent dynamics of this segment. |
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